Tel: +41 22 767 66 58 or 7 90 82
Opening hours: from 07h30 to 17h30 rfom Monday to Friday
The Locks and Keys Service is responsible for the administrative and technical management of the keys and cylinders, distributed by CERN to users, for all the buildings on the site.
It ensures that the locking schedules and management of master keys are respected.
All key requests should be addressed to the requestor’s departmental secretariat for approval.
A key is assigned strictly to one person and is the responsibility of its registered user.
Users may not lend or exchange keys or pass them on directly to their successors, but must return them to the Locks and Keys Service for registration.
In the event that key(s) are lost or stolen, duplicates can be made only when the loss or theft has been declared and the user’s departmental secretariat has submitted a new key request.
Requests for a change of cylinder should be made through the departmental representative and sent to the Locks and Keys Service to be processed.