SCE-DOD
SERVICES | OPERATIONAL | LEVEL OF SERVICE |
---|---|---|
Security management | YES | Working as usual H24 – 7/7 |
Access control | YES |
H24 – 7/7 - Globe closed |
Registration service B55 | YES | Working as usual - Monday to Friday from 7:30 to 17:30 for registration of contractors, biometric, vehicule registration and access card. |
Locks and keys service B55 | YES | working as usual – Monday to Friday from 7:30 to 17:30 |
Visitors service B33 | YES | working as usual – Monday to Friday from 8:00 to 17:45 |
SCE-SAM
SERVICES | OPERATIONAL | LEVEL OF SERVICE |
---|---|---|
Site Engineering Design Service | YES | Limited to activities not requiring on-site visits |
Site Engineering Projects Support Service | YES |
Only administrative, quality and design activities. All worksites activities being suspended. |
DICT Response Service | YES | Remotely operated |
Geographic Information Service | YES | Remotely operated |
Barracks Service | NO | |
Buildings Repair And Maintenance Service | YES | Limited to the approved activities |
Catering And Kitchen Equipment Service | YES |
Limited to corrective maintenance via Piquet service |
Electrical Installations Service | YES |
Limited to: - Electrical corrective maintenant via Piquet service - Electrical consignation via Piquet service |
Green Spaces Service | YES | |
Heating, Ventilation, Air Conditioning and Compressed Air Service | YES | Limited to corrective maintenance via Piquet service |
Roads And Drainage Service | YES | Limited to corrective maintenance via Piquet service |
Sanitary And Drinking Water Service | YES | Limited to corrective maintenance via Piquet service |
Tunnels Repair And Maintenance Service | YES | Limited to the approved activities |
SCE-SSC
SERVICES | OPERATIONAL | LEVEL OF SERVICE |
---|---|---|
Shipping | YES | Partially remote |
Customs and Fiscal Advise | YES | Partially remote |
Goods reception | YES | Standard |
Internal Distribution | YES | Standard |
Internal removals | YES | Standard |
CERN Store - Replenishment | YES | Partially remote |
CERN Store - Warehouse operations | YES | Standard |
CERN Store - Standardization | YES | Partially remote |
Special waste | YES | On-demand (urgencies or planned requests at least 2 days in advance) |
Storage | YES | Standard |
Waste Collection | YES | Standard |
Cleaning service | YES |
Standard mode + reinforced COVID-19 measures
From September 21, office cleaning will resume with normal frequencies without user confirmation.
|
MOBILITY - Shuttle | YES |
The gradual reopening of the CERN site will allow the shuttle service to restart the circuit 2 from Monday June 15th 2020 onwards. For emergency needs: short term rental still available or send an email to Shuttle-service@cern.ch |
MOBILITY - Mobility Center | YES |
Standard mode Short term car rental and workshop open |
MOBILITY - Car Sharing | NO | |
Mail office | YES |
Degraded mode:
--> Outbound mail: after requesting it via the portal, please drop off the mail in an outgoing mailbox (in each building the mail is picked up between 3 and 4 times a week). ---> Inbound mail: you will be notified by the Mail office when your mail is ready to be picked up in building 55 (at the access card desk on the ground floor)
|
CATERING - MEYRIN | YES |
Degraded mode: OPEN
CLOSED
CLICK&COLLECT service has been enhanced:
|
CATERING - PREVESSIN | YES |
Degraded mode: OPEN
CLOSED
|
HOUSING | YES |
Degraded mode: CERN hotel on Meyrin site: Reservations Open with restricted access:
You must provide the experiment you belong to and the organic unit. An answer will be sent to you as soon as possible.
Reception opening hours (B.39):
Due to the current situation with coronavirus, these may result in a reduction in certain services and amenities that are normally available (common area and shared kitchen closed ,…). Foyer Schumann:
- Monday and Tuesday: 8:00 am to 12:00 pm and 1.15 pm to 7.00 pm - Wednesday to Friday: 8 am to 12:00 pm and 1.15 pm to 5.pm - Bank holidays, Saturday and Sunday: closed Check-out time : 8.00 am to 11.00 am Check-in time : Monday and Tuesday: 1.15 pm to 5.00 pm Wednesday to Friday: 1.15 pm to 5.00 pm Quarantine: Please note that it is not possible to observe quarantine in the CERN hotel when coming from a country on the French or Swiss lists.
|
INSTALLATION | YES |
This service is available on Fridays by appointment only. Requests for information or appointments should be submitted using a SNOW ticket |
SCE-SMS
SERVICES | OPERATIONAL | LEVEL OF SERVICE |
---|---|---|
Service Desk | YES |
Preferred method of contact: email, portal and phone. The Service Desk is open to visitors from 7h30 to 17h30 |
Service Management | YES | Remote work |