Only administrative, quality and design activities.

All worksites activities being suspended. 

Limited to corrective maintenance via Piquet service

Limited to: 

- Electrical corrective maintenant via Piquet service

- Electrical consignation via Piquet service

Standard mode + reinforced COVID-19 measures

• Cleaning as per standard frequencies + reinforced measures for common areas, toilets, restaurants and offices. 
• Offices will be cleaned according to standard frequencies. During phase 1, the offices will be cleaned if the users reply to the weekly alert sent by the cleaning service.
• Following a suspicion of Covid-19, a disinfection can be requested via Service Now.
• Laundry for CERN working clothes: service is maintained for the Fire Brigade, Medical service and Crèche twice a week (Tuesday and Friday mornings)
• All other requests to be addressed via Service Now.

All services stopped until further notice

For emergency needs: short term rental still available or send an email to Shuttle-service@cern.ch

Standard mode

Short term car rental and workshop open

Degraded mode: 

• Standard mails reception and sorting (Post CH & FR still operational)  
• Standard outgoing mail
• Deliveries and collections in offices once a week (rounds to be confirmed)
• Express and registered mail service (inbound and outbound) is maintained. However: 

--> Outbound mail: after requesting it via the portal, please drop off the mail in building 55 (at the access card desk on the ground floor)

---> Inbound mail: you will be notified by the Mail office when your mail is ready to be picked up in building 55 (at the access card desk on the ground floor)

• Official and diplomatic requests on demand (Service Now portal standard request) -> Please note that most of the administrations are however closed 

Degraded mode: 

OPEN

• R1 open “to go” – Opening hours 8h-15h – 7/7.

Please note that the Restaurant 1 will be closed on the following dates: 

- from the 30th of May until the 1st of June included

- the 6th and 7th of June

• Vending machines on Meyrin site still refilled. Sandwiches available only near kiosk (near R1). No fresh food in other vending machines

CLOSED

• R2 -> closed
• Cafeteria 40, 13, 6, 54 , 30-> closed
• Kiosk -> closed

Degraded mode: 

OPEN

• Vending machines still refilled with snacks, sweets, drinks (hot and cold), no more fresh products will be maintained.

 CLOSED

• R3 -> closed
• Cafeteria 864 + 865 -> closed
• O’Delices – B774 -> closed

Degraded mode: 

CERN hotel on Meyrin site:

• All current reservations are cancelled for arrivals up to May 15^th (for the time being)
• Hotel remains open for existing on-site guests
• Reception opening hours (B.39): 8H-12 / 13H-17H

Foyer Schumann:

• Remains open
• Reservations still accepted
• Reception opening hours : from 8 am to 12 am and from 1.15 pm to 5 pm from Monday to Friday. Closed on Saturday and Sunday.

Check-out time : 8.00 am to 12.00 am

Check-in time : 1.15 pm to 5.00 pm – Should this not be possible, an alternative emergency solution will be arranged on a case by case basis, please contact CERN Housing service.

Degraded mode: 

• Ferney-Voltaire custom desk opened (by appointment only : r-ferney-voltaire@douane.finances.gouv.fr).
• Ministère de l’Europe et des Affaires Etrangères works in degraded mode.
• Permanence @ B.56 for emergencies : Tuesdays and Thursdays 14H30-15H30

One person at a time only in the office.

Waiting area in the corridor.

Please respect security distances and hygiene measures.

• Please use the service portal in priority !

Preferred method of contact: email, portal and phone.

Service by walk-in only from 8h30 to 17h30